Saraswati Medical College, Unnao, U.P.

Chief Medical Superintendent 

Saraswati Medical college ,Unnao

MD, PhD (Anaesth), FICA
Distinguished Professor of Anaesthesiology (For Life), IMS, BHU, Varanasi

Administative Experience

• A Distinguished Professor of Anaesthesiology (for life) of Banaras Hindu University, Dr LD Mishra, joined Saraswati Medical College Hospital & Research Centre, Unnao (UP) as Chief Medical Superintendent and a Professor of Anaesthesiology on December 16, 2019. Before joining the current institution, he worked as Director (Academics) and Professor & Head, Dept of Anaesthesiology, Hind Institute of Medical Sciences, Barabanki (UP) until Dec14, 2019 wef Dec 12, 2017. Earlier, Prof Mishra served the Banaras Hindu University as a Professor & Former Head, Dept of Anaesthesiology, Institute of Medical Sciences until his superannuation from BHU service on July 31, 2017.
• He continued serving BHU thereafter as a Re-employed Professor until Dec 11, 2017. In a career spanning over 4 decades, he has held clinical and academic positions in India and Abroad, playing an active role in teaching undergraduate, post-graduate & post doctoral medical students & trainees. At BHU, he helped in creating the Division of Neuroanaesthesia under the Dept of Anaesthesiology, starting Post- Doctoral Course in Neuroanaesthesia since July 2007 as Head of Division. He also held the responsibility of Chairperson, Coordination Committee for Emergency Medicine and supported the development of 354 bedded Trauma Centre at BHU as Member, Core Committee.
• His commitment to academic excellence is evidenced by holding a PhD in Anaesthesiology and over 269 scientific publications, numerous awards, orations and fellowships. Having been conferred with a Distinguished Professorship, he is re-nominated to the Academic Council (for life) of the Banaras Hindu University as a Member. In addition, he is also a Member of the Academic Council, King George’s Medical University since March 2018 and an Expert Member, Specialty Board in Anaesthesiology, National Board of Examinations since March 2019.

• Prof Mishra is the recipient of Dr BC Roy Memorial Award 2015-2016 of IMA Banaras Branch, Bhopal Award for Academic Excellence in Anaesthesiology – 2014 of ISA (National), International Best Teacher Award-2013 of the International Science Community, Dr SD Ohri Memorial Award 2012-13 of the IMA Varanasi Branch for exemplary contribution to Anaesthesiology, Bharat Jyoti Award-2010 of the India International Friendship Society New Delhi, Best Paper Award- 2004 of the International Pain Congress held at New Delhi, Dr Bhojraj Award-2001 for Best Review Article of the year in Ind J  Anaesthesia and Dr Kop's Award-1999 for "Best Paper" in Paediatric Anaesthesia presented at the ISA (National) Conf.

• He has delivered over 350 Guest Lectures & Orations in various National & International forum. Dr BVR Shastri Oration- 2018, of the Indian College of Anaesthesiologists, Prof Gode Oration-2018 of Indian Society of Neuroanaesthesiology & Critical Care (ISNACC), ISSP National Oration  for 2017, Prof Venkat Rao National Oration of ISA (National) for 2012, Prof Mrs Mehta Oration, ISA MP State Chapter for 2013, Dr Surendran Memorial Oration, ISA Kerala State Chapter for 2012, Prof HK Dutta Memorial Oration, ISA Assam State Chapter for 2010 and Prof K Pandey Oration, ISA UP State Chapter for 2009 are the salient Orations given by him.
• In addition, he delivered several Guest Lectures, Key note Addresses, panel discussions and Expert comments, including at International Institutions and Congresses, namely the Johannes Gutenburg University Hospital at Mainz in Germany, University of Nottingham School of Medicine UK, 7th SACA 2007 Anaesthesiology Congress at Nepal, Euroanaesthesia- 2007 Congress  at Munich Germany, 14th World Congress of Anaesthesiologists at Cape Town, South Africa in 2008, 15th World Congress of Anaesthesiologists, Buenos Aires Argentina in 2012, 16th World Congress of Anaesthesiologists at Hong Kong in 2016, 13th Asian Australasian Congress of Anaesthesiologists at Fukuoka, Japan in 2010, 17th Asean Congress of Anaesthesiologists, Manila Philippines in 2011, Cambridge Airway Training Course held at Addenbrooke’s University Hospital, Cambridge in 2015, 51st NACCSGBI Annual Conf of Neuroanaesthesia & Critical care at Southampton UK in 2016, Medway Maritime NHS Hospital, Gillingham (Kent), United Kingdom in 2016 and the 44th Annual Meeting of Society of Neuroscience in Neuroanesth & Critical Care at Chicago USA in 2016.

• He has been associated with the National Board of Examinations (NBE) as an Assessor since 2007 and a practical & theory examiner since 2011 for DNB course, with the National Assessment & Accreditation Council (NAAC) as a Peer Team Member & Assessor for Institutions for higher education, including Universities since 2009 and with Medical Council of India (MCI) for MBBS, MD & DM (Neoroanaesthesia) courses since 2010. He is on Expert Committee for selection of Faculty positions at AIIMS New Delhi & AIIMS Bhatinda, PGIMER Chandigarh, KIIT University Bhubaneswar and Gov Med Colleges in MP & UP. He has served as an External Examiner for MD, DM & PDCC (Neoroanaesthesia) and PhD degrees of several medical institutions & Universities.
  He has been the Editor in chief for UP Anaesthesia Update (2000-03) & E-bulletin
  of the Indian College of Anaesthesiologists (2015-17) and a Peer Reviewer of IJA, Indpain, IJMR, JNACC, Pain Practice and Webmed Central Journals.

• Prof Mishra has demonstrated organizational leadership by occupying positions in various professional organizations including National President of the Indian Society of Neuroanaesthesiology & Critical Care (ISNACC); National President, Indian Society for Study of Pain (ISSP); National Vice-President, Ind Society of Anaesthesiologists (ISA).

  He has organized many local, regional, State, Zonal and National Conferences, Seminars, Workshops  and CMEs, including an International Seminar on UG Teaching of Anaesthesiology in the World. He has also been actively associated with many extra-curricular and out-reach medico-social activities, having successfully organized about 6 months long “Public Awareness on Health” Lecture series on various aspects of health, including medical emergencies at IMS, BHU, Varanasi during the year 2005-06 and again in 2016-17 as Coordinator and a resource person. He also been actively associated with organization of several “Health Exhibitions” of the IMS, BHU as Coordinator/ Co-coordinator of departmental shows, organization of several sessions on Basic Life Support at IMS BHU, IMA branches of Varanasi & Mirzapur districts and at HIMS, Barabanki, as well as written several articles in local as well as National newspapers, including Hindi service of Voice of America on health awareness issues.

SARASWATI HOSPITAL & RESEARCH CENTRE

Citizen Charter

Dear Citizens,

You are welcome to Saraswati Hospital & Research Centre (SHRC). SHRC is committed to provide quality Health Care Services to each and every Citizen approaching to SHRC. On an average, more than 800 patients (old & new) attend our OPD on the daily basis.

In line with our mandate, we, at SHRC, strive to provide comprehensive, high quality Health Care Services to our users. However, there may be some deficiencies due to extreme patient load and limited resources.

The purpose of the Citizens Charter is to explain your Rights and Responsibilities, as a patient of the Hospital. Knowing and understanding your Rights and Responsibilities will make your relationship with us mutually beneficial ones.

The Charter delineates the ways in which the community and the hospital work as partners in a positive and open relationship with a view to enhance the effectiveness of our health care endeavor.

GENERAL INFORMATION

Saraswati Medical College Offers Bachelor Of Medicine and Bachelor Of Surgery (M.B.B.S.). It is a comprehensive medical institute having excellent infrastructure & maintaining high Academic standards.

Saraswati Medical College is affilited to the Chhatrapati Shahu Ji Maharaj University Kanpur Recognised by Medical Council of India (MCI) and Ministry of Health & Family Welfare, Government of India vide Notification No.U-12011/13/2016-ME-1 dated 20-08-2016.

Saraswati Hospital & Research Center is a 320 bedded hospital with a fully equipped Intensive Care Unit (ICU, ICCU, SICU, PICU, NICU) and state of art modern Operation Theatres for all the surgical specialties.

ENQUIRY

Principal                                                                               : Prof. (Dr.) B P Mathur

Medical Superintendent                                                         : Prof. (Dr.) L.D Mishra

Administrative Officer                                                            : Mr. Vinod Sachan

Contact No                                                                            : 0515- 351001

24 x 7 Helpline Number                                                          : 9795458869

CASUALTY & EMERGENCY SERVICES (Block A)

• All Casualty Services are available 24 x 7
• Duty Doctors are available 24 x 7
• Specialist doctors are available on call (24 x 7)
• Emergency Operations are done in OT located on Ground Floor (Block A)
• Emergency Operation Theatre is fully equipped & functioned round the clock
• In serious cases, treatment/management gets priority over paper work like registration and medico-legal requirements. The decision rests with the treating doctor.

OUT PATIENT DEPARTMENT

Central Registration Timing                   : 8:30 a.m. to 3:30 p.m.

OPD Timings                                           : OPD services are available from 8:00 a.m. to 4:00 p.m.

OPD Slip

• OPD Registration will be done only at Registration Counter (Ground Floor, Block B)
• Patients have to register, before proceeding for the consultation
• OPD slip will be made from Registration Counter (Block B) includes consultation fee, and few free-of-cost medicines for 3 days available at Pharmacy (Block A, Ground Floor)
• OPD Slip is valid only for 7 days, and during this period patients can consult doctor ‘n’ number of times.
• Patients are examined on ‘first-come-first’ serve basis. However, out of turn consultation is provided in case of an Emergency, Senior Citizen, Differently-abled Patients and patients referred from Camps

• The decision to admit a patient rests with the treating doctor
• The patient will be admitted only if a vacant bed is available. But, in case of emergency, out of turn admission may be done.
• In case of any query, patient can approach Patient Welfare Member stationed at Help Desk next to the OPD Registration Counter (Block B) or can cal 24 X 7 Helpline Number

Laboratory Services/ Investigations

• Timings: 8:00 a.m. to 04:00 p.m.
• After OPD consultation, the treating doctor will fill up the requisition forms for various investigations & direct/guide you to the Sample Collection Center or X Ray Department (Ground Floor, Block B)
• Patient needs to show this form to the Nurse or X-Ray technician stationed at Sample Collection Center or X-Ray Department. (Ground Floor, Block B)
• Patients can collect their report on next day from Sample Collection Center or X-Ray Department (Ground Floor, Block B) between 8:00 a.m. to 04:00 p.m.
• Certain specialized investigations are done on particular days only.
• CT & USG are done at Block A (Ground Floor).

IN-PATIENT DEPARTMENT (Block A)

• Patients have to get themselves registered at the Registration Counter
• Diet is provided to all Indoor Patients
• Investigations are done at Highly Subsidized Rates
• Staff nurses are on duty round the clock in Wards/Emergency (24 x 7)
• Emergency Medical Officer (EMO)
• Junior & Senior Residents (JR & SR)
• Specialty Senior Consultants: On call

Laboratory Services/ Investigations

• Doctor can prescribe necessary investigations
• Timing for collection of specimen 9:00 a.m. to 4:00 p.m.
• In case of emergency all investigations are available round the clock (24 x 7), and reports will be delivered to that particular ward on priority
• Sample             Collection will be done in the ward
• Reports will be delivered on next day to the Nursing In charge of the particular ward
• Biopsy reports will take a minimum of 7 days to reach the concerned Department
• Patient will be sent for X Ray, USG or CT scan (Block A, Ground Floor), if required
• Dental Radiograph (IOPA) will be done from 8:00 a.m. to 4:00 p.m. (Block F), expect for Gazetted Holidays.

Operation Theaters

• The Hospital has fully equipped modern Operation Theatres, where all kinds of major and minor surgeries are performed using the latest techniques and technology
• For routine surgeries, the respective departments maintain waiting list. Patients are called and operated upon as per the waiting list. But, in case of emergencies/urgencies, the out of turn surgeries are also performed, at the discretion at the treating doctors approved by Medical Superintendent

Intensive Care Unit (ICU, ICCU, SICU, PICU, NICU) 

• The hospital has fully equipped Intensive Care Unit (ICU, ICCU, SICU, PICU, NICU) 

• Admission in Intensive Care Unit is at the discretion of treating doctors

Blood Bank

• SHRC has a licensed modern, state of the art Blood Bank that functions 24 x 7, and provides facilities for blood donation, storage & issue of blood
• Strict precautions are taken and testing is done to prevent any borne infection. If your patient requires blood transfusions, then you are requested to arrange healthy blood donors for donating blood in order to reduce shortage of blood.

ATTENDANT & VISITOR PASS

• At the time of admission, patient will be issued one Attendant Pass & two Visitor Passes
• These Passes should be worn all the time by the visitors or attendant during their stay/visit in the hospital
• These Passes will be valid only for seven days (including the day of admission), and thereafter need to be submitted back to the FDO (9:00 am), and new passes will be issued
• It will be the responsibility of the attendant/patient to return these passes to the Registration Counter (A Block) at the time of discharge
• In case of loss of the pass, attendant/patient will have to immediately inform Registration Counter FDO (Block A)
• Loss of these passes will attract a fine of Rs 100/pass

MISCELLANEOUS FACILITIES

• Ambulance (24 x 7)
• Blood Bank (24 x 7)
• All Laboratory services (24 x 7)
• Investigations including X- Ray & CT (24 x 7)
• Pharmacy, 24 x 7
• Electricity, 24 x 7
• Public convenience facilities (24 x 7)
• Canteen (Block A)

FACILITIES FOR DIFFERENTLY-ABLED PATIENTS

• Help desk at the Registration Counter (OPD & IPD)
• Wheel Chair
• Trolleys & Stretcher
• Elevator
• Ramps
• Preference will be given to them at the time of Registration and during Consultation/Treatment

PATIENT’S RIGHT

• To be treated with respect, consideration, compassion and dignity regardless of age, gender, race, origin, religion or disabilities
• Dignity and confidentially in case discussions, examination and treatment
• Right to quality care & treatment consistent with available resources and generally acceptable standards
• Clear & understandable explanation by the doctor/trained staff about diagnosis, as well as the benefits and risk of each treatment and expected outcome
• Participation in decision on healthcare and to refuse treatment
• Agree or refuse to take part in medical research studies and still continued to receive medical treatment
• To be involved in the treatment plan
• Have right to give suggestion and express grievances

PATIENT’S RESPONSIBILITIES

• The success of this charter depends on the support we receive from our users
• Wait for your turn at Registration Counter (OPD & IPD) and in the Departments during consultation
• Keep appointments and report on time for appointments
• Provide complete and accurate information about current and past illnesses, medications and other matters pertaining to your health
• Follow the treatment plan recommended by the doctor
• Understand all instructions before signing the informed consent forms
• Keep your doctors informed about effectiveness of treatment
• If you refuse the treatment or do not follow the doctors instructions, you will be held responsible for your action
• Treat all hospital staff, other patients and visitors with courtesy, dignity and respect and not obstruct them in performing their assignments
• Careful use of hospital property and maintain privacy of others
• Park your vehicle in area designated for visitors parking only
• Not to bring any weapons, alcohol or unauthorized material inside the college premises
• Saraswati Medical College & Hospital premises is strictly a ‘Tobacco-free Zone’
• Maintain silence
• Limit number of visitors/attendants as per rules
• Refrain from demanding undue favors from the staff and officials
• Take care of your belongings
• Please provide useful feedback and constructive suggestions in feedback/suggestion register kept at every Registration Counter
• To report any issue, complaints of concern that may affect your care
• Help to keep the hospital neat & clean

COMPLAINTS AND GRIEVANCES

• There may be occasions when our services are not up to your expectations
• Please do not hesitate to register your useful feedback and constructive suggestions; It will only ‘help us to serve you better’.
• You can call 24 x 7 Helpline Number or fill the suggestion register kept at main Registration Counter
• Every complaint will be duly acknowledged and sincere attempt will be made to solve the problem